kijiji Responsible Gaming – Play Smart, Stay in Control

At kijiji, entertainment comes first — but so does your wellbeing. This page is here to help you understand the tools, boundaries, and support available so gaming stays a positive part of your leisure time.

Play within your budget Set session time limits Self-exclusion available anytime Gaming is entertainment, not income Protect minors — keep accounts private Help is always available Deposit limits keep you in control Play within your budget Set session time limits Self-exclusion available anytime Gaming is entertainment, not income Protect minors — keep accounts private Help is always available Deposit limits keep you in control

Our Commitment to Responsible Gaming

kijiji is committed to providing a safe, fair, and enjoyable gaming environment for all registered players in the Philippines. We believe that gaming should always be a form of entertainment enjoyed within personal means and limits — never a source of financial stress or emotional strain.

We actively support responsible gaming practices by providing accessible account tools, clearly communicating the risks associated with gambling, and making it easy for players to seek help or take a break whenever they need to. Our team is dedicated to maintaining an environment where players can game with confidence and peace of mind.


Recognising the Signs of Problematic Play

Most people who game do so casually and without issue. However, it is important to be aware of behaviours that may indicate gaming is becoming a problem. Watch out for these warning signs in yourself or someone you know:

  • Spending more money on gaming than originally planned, or exceeding your budget regularly.
  • Chasing losses — continuing to play with the intention of winning back money already lost.
  • Feeling anxious, irritable, or restless when not playing.
  • Neglecting work, family, or social responsibilities because of gaming activity.
  • Borrowing money or selling possessions to fund gaming sessions.
  • Being dishonest with family or friends about how often or how much you play.
  • Attempting to hide gaming activity from people around you.
  • Feeling that gaming is no longer fun but compelled to continue anyway.

If you recognise several of these signs, we strongly encourage you to use the self-control tools available on kijiji and to seek professional support if needed.


Practical Tips for Playing Responsibly

Keeping gaming enjoyable is straightforward when you approach it with a few good habits:

Set a Fixed Budget

Decide before you start how much you are comfortable spending — treat it as the cost of entertainment, not an investment. Never play with money set aside for rent, bills, or essentials.

Limit Your Session Time

Decide how long a session will last before you begin. Taking regular breaks helps you stay clear-headed and prevents gaming from crowding out other parts of your day.

Never Chase Losses

Losses are a normal part of any game of chance. If you have reached your budget limit, stop. Chasing losses often leads to larger losses and greater frustration.

Keep It Fun

The moment gaming stops being enjoyable, it is a signal to step back. Gaming is one leisure activity among many — keep balance with other hobbies, social activities, and rest.


Self-Control Tools Available on kijiji

kijiji provides account-level tools designed to help you manage your gaming activity with confidence. These can be accessed from your account settings once you are logged in:

  • Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit. Once set, limits take effect immediately. Any request to increase a limit will include a mandatory review period.
  • Cooling-Off Period: Take a short break from gaming — from 24 hours up to several weeks — without permanently closing your account. Your account is suspended during this period and you cannot log in or place wagers.
  • Self-Exclusion: If you feel you need a longer or indefinite break, self-exclusion allows you to close access to your account for an extended period. During self-exclusion, kijiji will not send you promotional materials. Reinstatement is subject to a mandatory waiting period and review.

If you are unsure how to activate any of these tools, visit the FAQ page or contact our support team at [email protected] for guidance.


Protecting Minors

kijiji operates strictly as an adults-only platform. Registration requires users to be at least 18 years of age, and we apply age verification procedures to confirm this. We take the protection of minors seriously.

If you share a device with younger family members, we strongly recommend:

  • Never saving your login credentials on shared or family devices.
  • Logging out of your account after every session on a shared device.
  • Using parental control software on family computers or mobile devices to restrict access to gaming platforms.
  • Storing any financial access details securely and out of reach of minors.

If you believe a minor has accessed your account, please contact us at [email protected] immediately.


Maintaining a Healthy Life Balance

A balanced approach to gaming is the foundation of a positive experience. We encourage every kijiji player to keep gaming in perspective alongside the rest of life's priorities — family, work, health, and finances.

Ask yourself periodically: Is gaming adding enjoyment to my life, or is it taking something away? The answer should always guide your next session. If the balance feels off, use the tools available to you, speak to someone you trust, or seek professional guidance.

Remember that gaming outcomes are determined by chance. No betting strategy or system guarantees a win, and past results have no bearing on future outcomes. Approach every session with realistic expectations.


Seeking Help When You Need It

There is no shame in reaching out. If gaming has become a source of stress, conflict, or financial difficulty, professional support is available. In the Philippines, several organisations offer confidential help for individuals and families affected by problem gambling:

  • National Council on Problem Gambling (Philippines): Provides guidance, counselling referrals, and community resources.
  • PAGCOR Responsible Gaming Programs: PAGCOR maintains a responsible gaming framework with access to support services for Filipino players.
  • Local mental health professionals and counsellors: Many licensed therapists and social workers in the Philippines are trained to support individuals dealing with compulsive gaming behaviours.

kijiji staff can also assist in activating self-exclusion or referring you to appropriate resources. Reach out to us at [email protected] — your privacy is respected.

Got Questions About Your Account Controls?

Our FAQ covers deposit limits, cooling-off periods, and self-exclusion in plain language. Or log in to manage your settings directly.